Operations

Ensure the performance and availability of your infrastructure and applications

With our Operations and Managed Services capabilities, Neurones IT brings a strong service delivery, flexibility and industrialization to deliver quality production services tailored to your organization, at very competitive prices.

Consulting

Determines your sourcing strategy and the tools required to achieve your service commitments.

Transformation

Ensures the transformation of your IT systems in a secure and efficient environment.

Operations

Provides your organization with a reliable and innovative foundation built over 3 service centers.

Our commitment

Continuous improvement

  • Progressive integration of the services
  • Commitment on productivity improvements from the beginning of the contract
  • Challenged improvement plans

Cost optimization

  • Average gains of 5% per year
  • Billing based on consumption
  • Commitment on forecasting of costs

Agility

  • On demand services
  • DevOps oriented approach
  • Flexible services

Service commitment

  • Average SLA performance : 98%
  • Full production tooling (supervision, CMDB, planning, reporting)
  • Business continuity

Security

  • Governed by security standards
  • Architecture and processes following ISO 27001
  • Auditable services

Proximity

  • We assign a Client Service Manager for your project
  • We provide the tools to facilitate communications

Your success

  • Improvement of QOS

  • Industrialisation of services

  • Technology innovation & transformation