Managed Services
Governance-led Managed Services with 24/7, follow-the-sun support—
built to keep your IT secure, resilient, and fully operational.
Governance
Our Governance framework ensures service consistency, transparency, and performance across all Managed Services.
It integrates our core delivery practices—SDM, methodology, SLAs, and transition processes—across your IT operations for reliable and accountable delivery.
Service Delivery Management (SDM)- Proven Methodology
- Defined Processes
- Delivery Model
- Seamless Transition
- Tailored SLAs
24/7 Observability
Our 24/7 Observability service proactively oversees systems, detects incidents, and ensures performance, minimizing downtime and giving your team continuous peace of mind.
NetOPS
Our L2/L3 engineers manage your network end-to-end—handling incidents, updates, and configurations with best practices and SLAs to ensure optimal performance and reliability.
InfraOPS
Our system experts manage your legacy infrastructure, handling incidents, backups, and recovery to keep private data centers and clouds secure, resilient, and high-performing.
CloudOPS
Our cloud experts operate and secure your public or hybrid environments, using DevOps and FinOps to manage resources, incidents, and costs with optimal efficiency.
Application Maintenance Services
Our Application Maintenance Service keeps your apps optimized, resolving issues and enhancing features so your team can focus on strategic, business-critical projects.
DataOPS
Our Data Ops service optimizes complex data environments, managing L2/L3 operations, governance, and integrations to ensure secure, consistent, and highly available data systems.
Keep Your IT
Running Smoothly
Our Managed Services deliver proactive, end-to-end support designed to keep your IT environment secure, reliable, and efficient.
Working closely with your teams, we ensure smooth operations, rapid issue resolution, and ongoing optimization—so you can focus on driving your business forward.
Delivery Model
Flexibility & Scalability
The agility of a boutique partner, the reach of a global provider. We adapt to your needs—whether it’s specialist support for a single function or full-scale coverage across your IT ecosystem.
24/7 Services
Round-the-clock monitoring and rapid response, powered by our follow-the-sun model. We keep your systems running seamlessly, no matter the hour or time zone.
Industrialized Delivery Model
A proven framework with a defined Service Catalog, clear SLAs, and standardized SOPs—delivering predictable, efficient, and measurable results every time.
Continuous Improvement
Beyond meeting SLAs, we aim higher—refining processes, upgrading technologies, and driving ongoing gains in performance, reliability, and value.
Streamline Your IT Operations
From proactive monitoring to 24/7 support, our Managed Services are built to keep your IT environment running smoothly—so you can focus on growing your business.
