Innovation is the fastest, most potent way to boost profits while information technology (IT) are the tools to foster innovation.
After the Internet comes the dawn of a new industrial revolution. It banks on the digital and thus innovation through IT, creating radical changes in businesses:
- Online shopping is more efficient than shopping in stores.
- Digital marketing is more effective than paper, television and radio advertising.
- Social networking is more effective than a relationship with clubs.
- VoiP communications are more efficient than conventional telephony.
- Cloud computing is more efficient than a private computer network.
Here are five ways how IT Facilitates improvement and growth of the business:
1# IT provides companies the tools to solve complex problems
The combination of high-performance hardware (more memory, faster processors, more accurate visual displays, etc.) with smarter applications (agenda and online organizer, collaboration and mind mapping software, etc.) as well as research, data analysis and scalability of planning are the many tools available to help solve complex problems.
2# IT enables companies to make better decisions
The right business decisions are based on strong market statistics. This is done increasingly through collaborative effort of gathering information, attending conferences, examining public opinion on social media and industry forums, and using online surveys and guest reviews, in addition to BI tools and analytics.
3# IT elevates sales
Digital and Internet marketing, through its integration of digital tools, offers more accurate means than traditional marketing to find target audiences, discover their needs and build a marketing campaign to invite them to purchase.
4# IT enhances customer support
Customers can now benefit from multiple channel support, phone, e-mail, social media platforms, online seminars, etc. Additionally, Customer Relationship Management (CRM) systems enable companies to understand the behavior of their customers.
5# IT makes it possible to improve the management of resources
Cloud Computing enables enterprise teams access and use of enterprise software anywhere and on any devices.